superstores.uk.com

Specialist Luxury Brand Online Stores


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Delivery

What our customers say:

  • "Just to say I have just received a 'Graffiti' purse from you and am very pleased with it (it is a gift). I was very impressed with the very efficient service you provide - I only ordered it yesterday afternoon. Thank you again for the very prompt, efficient service, a pleasure to deal with you. I have added your website to my 'favourites' for any future shopping I might need!"
    Claire C.
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  • "Order placed at 17.10pm yesterday and received this morning - amazing. Beautiful soft leather, lovely colours and just what I need. Thank you for your excellent service. I shall certainly recommend you to friends and use again."
    Mary H.
    Testimonial line break for Superstores UK Online Shops
  • "Dear Sirs, Just recieved my new credit card wallet, which I ordered the day before. Just wanted to say that I am very pleased with it. An excellent product, wonderfully packaged, and delivery service second to none. Thank you once again!"
    Steve S.
    Testimonial line break for Superstores UK Online Shops
  • "What fantastic service! Ordered at 4.30pm & bag arrived 9.30am the following day! Great bag. Great price. I'll be back."
    Charlotte C.
    Testimonial line break for Superstores UK Online Shops
  • "Another great purchase. Super fast delivery. Arrived this morning. Thank you so much. Another great quality / great price bag."
    Barbara C.
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  • "Received the bag today. Very happy with it and excellent service. I will certainly be using you again (I was most impressed with the quality of the bag, photos on the website and the speed of delivery)."
    Moira S.
    Testimonial line break for Superstores UK Online Shops
  • "I just wanted to say what wonderful service you have given me. I ordered a purse yesterday afternoon and it has just arrived this morning. Thankyou very much, I'm sure I'll shop with you again."
    R. Ince
    Testimonial line break for Superstores UK Online Shops
  • "Thanks for your help and Merry Christmas and best for 2010."
    D. Rouse
    Testimonial line break for Superstores UK Online Shops
  • "I am very impressed by how quickly the bag arrived. Thank you."
    A. B.
    Testimonial line break for Superstores UK Online Shops

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superstores.uk.com | specialist luxury brand online stores

Returns Information.


We abide by the office of fair trading distance selling regulations.

At SuperStores.uk.com we do our absolute best to ensure complete satisfaction for every customer.

  • Should you wish to return any item we try to make the process very simple.
  • Return your item(s) to us in their original, unused condition within 28 days of receipt and we will give you a full refund.
  • Notify us via email within 28 days of receipt of goods to arrange their return.
  • Re-package the goods using the original packaging, with our delivery note completed and included.
  • For UK orders, simply place the pre-printed, pre-paid returns label to the outside of the parcel, covering your own address.
  • For international orders, please repackage the item you wish to return appropriately and send the package to our returns address.
  • You may also exchange your purchase for an alternative size or colour of the original item.
  • Take to any post office, remembering to obtain proof of postage.
  • Retain your proof of postage until we have notified you by email of receipt.
  • We will also refund your original delivery charge (if applicable) in the unlikely event the product is faulty or damaged, but not when a product is simply unwanted or for exchange.
  • All refunds will be processed as soon as the goods are returned to us, with monies taking 5-10 working days to be refunded to your original account /card. We will refund the monetary value of the goods returned to us, at the price you paid.
  • If you have lost your delivery note please contact our customer care team for assistance.
  • Items will be inspected on arrival to us.

Returns by post:

Please return adequately packaged using the returns label to:

Superstores.uk.com
3 Sharpes Mill
Whitecross Estate
Lancaster
Lancashire
LA1 4XS

Some of our luxury brands:

Emu Logo
Fossil Logo
Conkca Logo
Kipling Logo
J-Fold Logo
Calvin Klein Logo
Wesc Logo
Lisa Stickley Logo
Dents Logo
Bramble And Brown Logo
Drift Logo
Ri2k logo
Skive and Toole Logo
Tony Perotti Logo
Nica
Troop London Logo
Storm London Logo
Caterpillar Logo
Visconti Logo
Hansson Logo
Rowallan Logo
Mywalit Logo
Smith and Canova Logo
Simon Carter Logo
Ashwood Logo
Wenger Logo
Hobo International Logo
Nicoli Bags Logo

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